faq
Everything people ask.
The questions we get asked most often, in one place. If yours isn’t here, send it our way, a real human reads every note.
menopause basics
Stages, finding the right doctor, and where to read the long-form on surgical, chemical, and ND-in-midlife.
What is perimenopause and how is it different from menopause?
Perimenopause is the transition leading up to menopause — the years when hormones start to fluctuate, often beginning in your 40s. Menopause is the moment marked by 12 consecutive months without a period. Everything after is post-menopause. Symptoms can show up across all three stages.
How do I find a menopause-literate doctor or specialist?
Browse our practitioners directory — vetted for relevant training and a non-dismissive approach. If wait times for the public system are long, our /paying-for-care page covers what to look for in private clinics.
What about surgical, chemical, or early menopause?
Each has its own dedicated pathway with the medical detail. Surgical and chemical menopause arrive instantly rather than over years; HRT considerations and post-cancer questions are covered on the surgical-menopause and chemical-menopause guides.
Why did my ADHD or autism only become obvious in perimenopause?
Estrogen has been quietly propping up dopamine, executive function, and sensory filtering for decades. When it drops, the wiring underneath becomes visible and old coping strategies stop working. Late midlife diagnosis is one of the most common stories — full picture on the neurodivergence pathway.
Using Nila
What’s free, what needs an account, and how the daily tracker, weekly check-in, journal and chat actually work.
Do I need an account to use Nila?
Most of the site is readable without one — the research library, symptom guides, and the relief finder. You only need an account to join the community, save journal entries, log the daily tracker, or do the weekly check-in.
What's the difference between the daily tracker and the weekly check-in?
The daily tracker is a 30-second log that builds patterns over weeks. The weekly check-in is a 2-minute reflective prompt — what helped, what was hard — that Nila reads back to you the following week. Daily shows the data; weekly helps you make sense of it.
Can I export my tracker data for a doctor?
Yes — Premium members can export their full symptom log as a CSV from the account page. Designed to print or hand to a doctor at an appointment.
Is the Nila chat assistant giving me medical advice?
No. It’s an information assistant — think librarian, not doctor. It can help you find research and explain a symptom, but it won’t prescribe or diagnose, and it’ll tell you to see a doctor for anything that needs one.
Is my data private?
Symptom logs, journal entries, and tracker data are private to you by default. We never sell member data, never use your community posts to train third-party AI, and editorial content is never shaped by sponsorship. Full standards on /trust.
Premium & membership
Pricing, cancellations, and refunds.
How much does Nila Premium cost?
CAD $12.90/month monthly, or CAD $129.00/year yearly (about CAD $10.75/month, two months free). Billed in CAD; Canadian sales tax added at checkout where required.
What's included with Premium?
The full research library, members-only community rooms, the daily symptom & mood tracker with pattern history and CSV export, the private journal, the weekly check-in’s 8-week pattern view, structured protocols across every library page, and a premium badge.
Can I cancel anytime?
Yes — from your account page. You’ll keep Premium until the end of your current billing period and won’t be charged again.
Do you offer refunds?
Yes — a 14-day money-back guarantee on Premium. Email us within the window and we’ll refund the full amount, no awkward questions. Full details in our terms.
About Nila
Who built Nila, who it’s for, editorial standards, and how we make money.
Who founded Nila?
Erin Beattie — a communicator who navigated perimenopause, chemical menopause from medical treatment, and surgical menopause, and built Nila after struggling to find a single resource that held the whole picture.
Who is Nila for?
Anyone in the long arc of midlife hormonal change — perimenopause, menopause, postmenopause, premature or early menopause, surgical or medical menopause, menopause after cancer, hormone shifts in trans and non-binary bodies, and the cycles and conditions (PMDD, endometriosis, adenomyosis, PCOS, thyroid, ADHD, autism) that get louder as estrogen falls. Especially if you’ve been underserved by the mainstream menopause story.
Is Nila's content medically reviewed?
The research itself isn’t ours, it’s curated from peer-reviewed studies, clinical guidelines, and menopause-literate sources, with the original link on every card so you can read it yourself. What the Nila editorial team writes and reviews is the framing around it: the summaries, the symptom guides, the evidence grade, and the date stamp. Outside clinical reviewers are coming and will be credited by name. Until then, treat Nila as a starting point for conversations with your own doctor, not a substitute.
How does Nila make money?
Premium subscriptions and a small number of clearly-labelled sponsorships. Editorial content is never shaped by sponsors. Full standards on our trust page.
Still have a question?
We read every note.
If your question isn’t here, send it over. We’ll reply personally, and if others are likely wondering the same thing, we’ll add the answer to this page.